Delivery & Shipping

Shipping is automatically calculated at checkout, but here is our guide to shipping costs for your country.
All prices are inclusive of taxes where applicable. Payment is accepted by credit or debit card only, via our secure online payment system.


US Shipping Costs

T-Shirts/Rash Guards – $1 per item
Backpacks – $5 per item
Stickers – $1, each additional +$0.33
Surf Wax – $1 per item
FREE shipping on orders over $25, SORRY this excludes backpacks!

UK Shipping Costs

T-Shirts/Rash Guards – A?5 flat rate, any number of t-shirts.
Backpacks – A?5 per item
Stickers – A?1, each additional A?1
Surf Wax – A?1, each additional A?1

Which carrier do you use? Who delivers my order?

UK orders are shipped using Royal Mail.
US orders are shipping using USPS.


When will my order be delivered?

As soon as your order is received and payment is cleared, we will dispatch your items the next working day.


Where does my product ship from?

For UK orders, your order will be shipped from our London facilities.
Surf Ratz, 1st Floor, 106-108 High St, West Wickham, Kent, England, BR4 0ND, UK
For US and worldwide orders, your order will be shipped from our US facilities in Florida.
Surf Ratz, Great Number One, 13506 Summerport Village Parkway, Suite 233, Windermere, Florida, FL 34786, USA

How long will it take to receive my item?

We aim to have your item with you within 3-5 working days of receiving your order and payment, subject to handling times with the postal services.

Can I return my item?

Yes, please refer to our returns section for further information.

Who do I contact if I have a problem or question?

Please contact our Customer Care Team who’ll be happy to assist you.